Warranty Period

General Warranty Terms

AONA guarantees that under normal use, the products have no defects in material and process during the warranty period. The warranty period shall start from the date you receive it, or as otherwise stipulated by AONA.

AONA and its authorized maintenance centers only warrant products with a valid and activated certificate.

The after-sales policy applies only to AONA terminal products purchased for your own use rather than for resale.

Unauthorized disassembly, modification, use of non-original parts, or installation of other functional equipment will result in product failure and will not be covered by warranty.


MIX / MIX Pro / Swii / Navbow / Navbow+ / Tini / Hagul EZ

Type Warranty Content Warranty Period
Body & Main Control Board Body, main control board, Hall button, electronic cabin, front & rear end cover assembly 12 months
Motion System Motor, motor-driver board, propeller assembly, bearing 12 months
Battery & Charger Battery, charger 12 months

BN / BN Pro

Type Warranty Content Warranty Period
Device Device parts (excluding consumable parts) 36 months
Consumable Parts Filter cartridge, roller brush No warranty

VAPOR

Type Warranty Content Warranty Period
Host Machine Buoyancy chamber, screen, main casing, handle & handle bracket, circuit, propeller 24 months
Host Machine Motor 24 months
Battery & Charger Battery, charger 12 months

H1 / H1+

Type Warranty Content Warranty Period
Host Machine Host Machine 12 months